TEKSOM — PRIVACY POLICY & ACCOUNT DELETION

Last Updated: 23 October 2026

Introduction

TEKSOM (“we,” “our,” or “us”) develops and operates digital products and services, including Salaam Kids, an Islamic educational application managed by parents and guardians, and WIIL WAAL, a Somali digital library application.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use our applications and website at https://teksom.net.

Different TEKSOM applications provide different services and may process different types of information. This policy explains our general privacy practices and the information relevant to each application.

By using our services, you acknowledge this Privacy Policy and the applicable terms governing your use of the relevant service.

1. Information We Collect

Depending on the application and features you use, we may collect or process the following categories of information.

1.1 Account Information

When you create or access an account, we may process:

Full name or display name.
Email address.
Profile photo, only in apps that offer it (WIIL WAAL doesn't ask you to upload a profile photo).
Account and authentication identifiers.
Language and application preferences.
Information you voluntarily provide.

Depending on the application and platform, supported authentication methods may include email and password, Google, or Apple. With Google or Apple we receive the name and e-mail address the provider shares (Apple may share a private relay address).

Authentication providers may process information according to their own privacy policies.

1.2 Salaam Kids — Parent and Educational Information

Salaam Kids is designed to help parents and legal guardians manage and support their children’s Islamic education through their own accounts.

Depending on the features used, the application may process:

Parent or guardian account information.
Profile information provided by the parent or guardian.
Children’s educational information entered or managed by the parent or guardian.
Quran learning progress.
Completed lessons.
Hifdh and memorization progress.
Quiz results and learning achievements.
Course enrollment information.
Live class attendance and participation, where applicable.

The information processed depends on the features enabled in Salaam Kids.

Salaam Kids is intended to be managed through parent or guardian accounts. Children are not required to create individual accounts simply to benefit from educational services managed by their parents.

1.3 WIIL WAAL — Digital Library Information

WIIL WAAL is a digital library application that helps users discover, read, and organize books.

Depending on the features used, we may process:

Account profile information.
Email address and authentication identifiers.
Bookmarks and saved books.
Wishlist entries.
Reading progress and saved reading positions.
Notes created within the application.
Book and chapter information necessary to provide reading functionality.
Application preferences.

This information allows users to manage their personal library and continue reading where they left off. Notifications: this version of WIIL WAAL does not send push notifications and does not collect a device notification token. If we add notifications in a future update, we will ask for your permission first and update this policy before they are switched on.

1.4 Technical Information

WIIL WAAL doesn't include advertising or analytics tools and doesn't collect diagnostics or device identifiers. Our hosting provider keeps standard server logs (such as IP address and time of request) for security. For Salaam Kids, the technical information handled depends on that app's own implementation.

1.5 Payment Information

WIIL WAAL is free and has no payments or in-app purchases. If a TEKSOM application offers paid services or subscriptions, relevant transactions may be processed through the applicable payment provider.

The information collected and processed depends on the payment method and service used.

TEKSOM does not intentionally store complete payment card details unless explicitly stated in the applicable service’s terms.

2. How We Use Information

We may use personal information to:

Create and manage user accounts.
Authenticate users.
Provide application features and content.
Support educational services and track learning progress.
Save bookmarks, notes, wishlists, and reading progress.
Manage profile information and application preferences.
Respond to support requests.
Maintain application security.
Prevent fraud and unauthorized access.
Diagnose technical problems and improve reliability.
Process transactions where applicable.
Meet legal obligations and resolve disputes.

We use information for purposes relevant to the application and features you choose to use.

3. Profiles and User-Provided Content

Some TEKSOM applications allow users to provide profile information or create content, such as notes and saved information.

Users are responsible for the information and content they provide.

We use this information to provide the relevant application’s features. Access should be restricted according to the application’s functionality, permissions, and security controls.

4. Children’s Privacy

Salaam Kids is designed to help parents and legal guardians support their children’s Islamic education.

Parents and guardians access and manage the application through their own accounts. Children are not required to create separate accounts to benefit from educational services managed by their parents.

Where information relating to children is processed, we take appropriate steps to protect that information in accordance with applicable data protection laws.

Parents or legal guardians who have questions about children’s information or wish to request its correction or deletion may contact us at info@teksom.net.

WIIL WAAL is a general-audience library intended for readers aged 13 and over. It isn't directed at children under 13, and we don't knowingly collect their personal information. If you believe a child under 13 has created an account, contact info@teksom.net and we'll delete it.

5. Sharing and Access to Information

We do not sell personal information as a business practice.

We may share or make information available to service providers when necessary to operate our applications, including providers of:

Cloud hosting and database services.
Authentication services.
File and image storage.
Application infrastructure and security.
Payment processing, where applicable.
Technical diagnostics and notifications, where enabled.

These providers may process information as necessary to provide their services, subject to applicable contractual and legal requirements.

We may also disclose information when required by law or when necessary to protect users, investigate security incidents, or address unlawful activity.

6. How We Protect Information

We use appropriate technical and organizational safeguards intended to protect personal information. These may include:

Secure authentication.
Encrypted connections using HTTPS.
Database access controls.
Permissions intended to restrict access to authorized users.
Security updates and technical monitoring.

No method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, meet legal obligations, resolve disputes, and protect our services.

Retention periods may differ depending on the type of information and the application.

When information is no longer needed, we take appropriate steps to delete or anonymize it, subject to applicable legal requirements and legitimate retention obligations.

8. Account Deletion

Users may request deletion of their accounts and associated personal information, subject to applicable legal requirements.

8.1 WIIL WAAL Account Deletion

In the app: Profile → Manage profile → Delete Account. See teksom.net/delete-account for what is deleted.

If you cannot access that functionality, contact:

Email: info@teksom.net
Subject: WIIL WAAL Account Deletion Request

Please identify WIIL WAAL as the relevant application and provide the email address associated with your account. Do not send your password.

After verifying a valid request, we will process the deletion in accordance with our procedures and applicable law.

Deletion may include the account profile and associated personal information, such as bookmarks, reading progress, notes, and wishlist entries, where those records are linked to the account.

Information that must be retained to comply with legal obligations may be retained for the required period.

8.2 Salaam Kids Account Deletion

Parents or guardians who wish to request deletion of their Salaam Kids account may use the deletion functionality available in the application, where provided, or contact:

Email: info@teksom.net
Subject: Salaam Kids Account Deletion Request

Please identify Salaam Kids as the relevant application and provide the email address associated with the parent or guardian account.

We may request reasonable information to verify the request and protect the account against unauthorized deletion.

Where children’s information is associated with the account, we will assess its deletion in accordance with applicable law and the relevant service’s data-retention requirements.

Deleting a Salaam Kids account does not automatically delete a separate WIIL WAAL account, and vice versa.

8.3 Account Deletion Without App Access

If you cannot access your account or use the in-app deletion functionality, you may contact info@teksom.net using the relevant subject line above.

We will review and process valid requests in accordance with applicable law.

9. Third-Party Services

TEKSOM applications may rely on third-party services to provide their functionality.

WIIL WAAL uses: Supabase (authentication, database and file storage, hosted in the European Union, Ireland); Google Sign-In and Sign in with Apple (only if you choose them). Each processes data under its own privacy policy. We don't sell personal information.

Other applications may use different providers.

Third-party providers may process information under their own terms and privacy policies. Users should review those policies where relevant.

10. Cookies and Website Technologies

The TEKSOM website may use cookies or similar technologies depending on its configuration.

These technologies may support website functionality, preferences, security, and traffic analysis.

Available controls depend on your browser and the technologies used by the website.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing relies on consent.
Submit a privacy complaint to the appropriate supervisory authority.

To exercise your rights, contact info@teksom.net.

We will review requests and respond in accordance with applicable law.

12. International Data Processing

Some of our service providers may process information in countries other than the country where you live.

Where applicable, we will take appropriate steps to ensure that international transfers of personal information comply with relevant data protection requirements. WIIL WAAL data is stored in the European Union (Ireland).

13. Changes to This Policy

We may update this Privacy Policy when our services, technical systems, or legal requirements change.

The updated version will be published on this page with a revised update date.

14. Contact TEKSOM

For privacy questions, account deletion requests, or other concerns, contact:

Company: TEKSOM
Website: https://teksom.net
Support Email: info@teksom.net
Address: Bondhere District, Mogadishu, Somalia
Telephone: +252 61 5837893

TEKSOM
Enterprise-grade software engineering and sovereign cloud infrastructure.

Mogadishu-engineered — built to scale.